5-Whys Analysis

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5-Whys Analysis

Another effective method that Insight engages in is referred to as the 5-Why Analysis. The purpose of this method is to allow Insight to show the links between initial causes of a problem and the ultimate root causes. The process of 5-Whys Analysis involves asking a serious of “Why” questions, one for each problem until the final why is reached. At the final why, we focus on wrapping up the analysis and identifying the root causes of the problem. Once the root causes have been identified, solutions are thought of to make sure the causes don’t happen again. A strategic plan is then devised and implemented.Insight is constantly using the 5-Whys Analysis method when engaging in search, to uncover any possible problems and to find ways to avoid those problems in the future.